Reference

Terms and Conditions That Govern Your 388wine Account

These Terms and Conditions form the binding agreement between you and 388wine when you open an account, deposit funds via JazzCash, Easypaisa or Raast, or access any part of the lobby.

Account eligibility applies where local law permitsJazzCash, Easypaisa, Raast wallet rules includedTerms updated without prior notice — check regularlyApplies to all lobby sections and game categoriesContact support for any clause you need clarified
388wine Terms and Conditions That Govern Your 388wine Account
HOW WE OPERATE

How 388wine Handles Your Account Under These Terms

Our obligations under these Terms and Conditions are not just legal formalities — they shape how your account actually functions day to day. From the moment you complete registration to every Raast withdrawal you request, these terms define what we owe you and what you agree to in return. We keep this process transparent so there are no surprises.

Account Data Retention

We retain your registration data and transaction history for the period required under applicable rules. You can request a summary of your stored data by contacting support with your account ID.

Wallet Security Standards

Deposits and withdrawals via JazzCash, Easypaisa and Raast are processed through encrypted channel handshakes. Your PIN and OTP are never stored on our servers — they are validated at the payment rail only.

Terms Amendment Process

When we update a clause, the revised terms go live on this page immediately. Continuing to use the lobby or placing a bet on Bet On Crash after an update means you accept the change.

Dispute and Correction Requests

If you believe a transaction or account action contradicts these terms, raise a dispute via live chat or email within seven days. Quote the relevant clause and transaction reference for a faster resolution.

TERMS CONTACT

Reach Us About Any Terms Question

If a clause in these Terms and Conditions is unclear — whether it relates to your JazzCash wallet balance, an Easypaisa transaction hold, or access eligibility in your region — our support team can clarify it. Raise the specific clause number or account step you need help with so we can respond accurately.

Live Chat Open the chat widget from any lobby page to ask about a specific terms clause, your account status or a wallet transaction that needs explanation.
Email Support Write to our support address with your account ID and the clause number in question. We respond to terms-related queries as a priority over general enquiries.
Account Help Centre The Help Centre lists common terms questions grouped by topic — wallet rules, account access, session limits and dispute steps — so you can find the right answer without waiting.

Common Questions About These Terms and Conditions

These questions cover the points most commonly raised about how our Terms and Conditions apply to accounts, payments and lobby access. If your question is not answered here, live chat is the quickest route to a specific answer.

Yes. Every deposit and withdrawal — whether via JazzCash, Easypaisa or Raast — is governed by these terms. The wallet-specific rules are detailed in the payments clause of this document.

We may suspend or permanently close your account depending on the nature of the breach. You will receive a notification, and any wallet balance subject to a hold will be reviewed under the dispute clause.

Contact support with your account ID and registration date. We can provide the version of the terms that was in force when your account was created, for your own records.

The updated terms are published on this page with immediate effect. We recommend checking this page each time you log in. Continued use of the lobby after a change counts as acceptance.

Yes. All lobby sections — including Cricket Hotlines, Holdem Highroll and Bet On Crash — are covered. Access to any title requires your account to be in good standing under these terms.

Access to 388wine is available only where local law permits. These terms do not override local legal restrictions, and eligibility is your responsibility to confirm for your specific region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.